Regional Operations Partner
Regional Operations Partner
Location: Rome, Italy (Hybrid)
Company Overview: AniCura is a leading family of veterinary clinics specializing in the medical care of pets. With over 500 locations across Europe, AniCura provides modern, high-quality veterinary services. Each year, AniCura’s 13,000 passionate veterinarians care for three million pet patients. Since 2018, AniCura has been part of Mars Veterinary Health, a family business focused on veterinary care.
Line manager: Regional operations manager
Job purpose/overview: To support clinics on non-medical related projects
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Process optimization from both operations and medical perspective
- Lead AniCura operational excellence for the region
- Lead KPI discussions in collaboration with ROM
- Partner with ROM to prepare NPS review and follow-up with clinics
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Financial performance projects (pricing, mix evolution, personnel cost analysis…)
- Pricing; partner with Regional Operations Manager in driving the pricing strategy for the region and aligning pricing with each clinic
- Staffing and operating labor optimization; Personnel cost analysis, Optimization of rosters, Develop standard ways of scheduling
- Underlying analysis to support the regional Clinical service strategy (profitability of services, case mix evolution etc.)
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Project management for implementation projects
- Project lead larger renovation/ building project / manage external partner for such projects
- PMS harmonization
- Digital projects
- Projects related to legal and compliance (security, audits)
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Procurement:
- Establish guidelines/Optimization of the cost structure for consumables
- Local contact for collaboration projects with suppliers
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Internal communication on regional level
- Manage narrowcasting local content (digital signage)
- Organize Local events
Context and Scope (How the job gets done and the way it operates):
- works in a clinic and travel to other clinics.
Education & Professional Qualification:
- Business degree
Knowledge/Skills/Experience:
- Project management, Results oriented, data analysis, communication skills
Key Supporting Job Related Competencies:
- Project management, Relation building with clinical teams
Key Business Partners
(co-pilots):
Practice managers, Vets and Vet Technicians in clinics, Regional Leadership teams; regional operations partner, regional medical partner, regional P&O partner, regional business controller, IT support. Country marketing & communications team, Head of Operations. Regional operations partners in other regions in the cluster.
- Department
- Management e ruoli di supporto
- Ruolo
- Operations
- Stato remoto
- Ibrido
- Tipo di occupazione
- Tempo pieno
Holding
A proposito di AniCura Italia
Regional Operations Partner
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